Contact
A small team. Real people answer.
support@getpyb.com
Anything about your account, a bank connection that will not link, or a number that looks wrong. Include the date it went odd.
billing@getpyb.com
Receipts, refunds and changing the card. We refund an unused year without argument.
privacy@getpyb.com
Data access requests and deletion. We answer inside 30 days and usually inside three.
Hours
Monday to Friday, 9am to 5pm UK time. Weekend mail gets read Monday. If your bank connection has dropped, reconnecting usually fixes it before we reply - the bank expires the permission every 90 days.
Post
PYB
Unit 4, Brunswick Court
Bristol BS2 8PE
United
Kingdom